Managed IT Services

An IT partner who measures success by your outcomes

(Obligation-free)

banner an it partner success

Do these challenges sound familiar?

support qa
support qa
support qa
support qa
support qa
support qa

Your Melbourne-based IT experts will end frustrations like these.

If you spend too much time on IT issues and not enough on operations, you’re not alone. We hear it all the time, and we’ve answered with services that will reduce your downtime and enhance your security, all while eliminating unnecessary costs.

A fast and free discovery call will reveal how your technology can start working for you.

Azra managed IT services: Your success is our focus.

Seeing our clients prosper is something all of us at Azra are passionate about. With us, you’ll have the complexities of your business technology boiled down into a single holistic solution, customised to you. You’ll know exactly what you’re getting, how much it costs, and how each piece contributes to your growth.

azra managed it services

How can our managed IT services help you?

We’re not like other IT providers.

The partnership guides everything.

Your Azra service plan will follow the concept of making technology work for you — IT as a revenue generator, not a cost centre.

Our goal is productivity, not profit.

Your infrastructure will be designed only to increase its effectiveness and reliability. You’ll never pay for something you don’t need.

Simple pricing and consistent ROI.

You don’t need to be locked into a multi-month contract — pay as you go to ensure our services make financial sense.

azra stats

Azra by the numbers

Founded in Melbourne
0
Average client tenure
0 %
Devices under management
0 +
Average employee tenure
0 years
Australian owned and operated
0 %
Customer satisfaction rate
0 %

Finding peace of mind just got easier:

Contact

Talk with one of our engineers to explain your situation and clarify your options.

icon contact

Assessment

Receive your customised IT assessment and action plan.

icon assessment

Solution

Watch while our experts start solving your technology issues.

icon solution
partnering with azra

What to expect when partnering with Azra

Success Stories

success stories

Have the best in the business on your side

partner hp
partner microsoft
partner trend micro
partner hp enterprise
partner vmware
partner datto
partner extreme networks
partner cyber grx
partner veroguard

Frequently asked questions

What is a managed IT services provider (MSP)?

An MSP is a third-party company that handles the ongoing, day-to-day responsibilities of configuring, monitoring, and maintaining the IT infrastructure for another company: their client. The MSP may act as the client’s entire IT department, or they may augment the client’s in-house IT people.

At Azra, we are specialists who provide IT tools, know-how, and support, so you can completely or partially outsource your technology needs, thereby keeping your focus on running your business.

MSPs apply proactive maintenance and management policies and monitor your IT environment for security gaps or performance issues. In contrast, break-fix providers typically respond to problems after they manifest and get noticed by customers or staff. Break-fix services are usually less expensive but bring substantially more risk.
When choosing an MSP, ask: What’s in your service level agreement? How many engineers do you make available? What is your typical response time? How quickly will my issues get resolved? Do you lock me into a long-term contract? Can I cancel your services if they aren’t delivering ROI?
We are headquartered in Melbourne’s South East and provide managed IT services across Victoria, including Greater Melbourne, Geelong, Gippsland, and Western Victoria.

Yes, we offer both on-site and remote services. Existing clients can log in to our Customer Portal, and existing or new clients can email us at support@azra.com.au or call 1300 692 972. Learn more here.

We review and assess all support requests within 60 seconds.
We facilitate multiple regulatory compliance requirements, such as Essential 8, NIST, PCI DSS, ISO9001, ISO27001, and others.
Yes, we guarantee you’ll love our services. If you believe we haven’t delivered on what we promise in our contract, you have the option to cancel and receive a refund for your last month of service.

Azra Solutions was founded in Dandenong South, Victoria in 2015 by IT engineers who saw a lack of technology support for smaller businesses. We’ve found success through emphasising our clients’ success over our own, and this has actually benefited us more in the long term through client loyalty and referrals. Learn more here.

Click to see more

azra service catelogue

Download Free

Azra Solutions Service Catalogue

Simply fill out the form below, and we’ll send your free copy directly to your inbox.

"*" indicates required fields

Name*

Azra managed IT services: Security and reliability for your business

Your team is waiting.

(Obligation-free)

free consultation