IT Services that support your business outcomes

Proactive solutions, simply priced

(Obligation-free)

azra services

Why does outsourcing your IT services make sense?

Value

Our expertise costs significantly less than the salaries, benefits, and training of in-house IT staff.

Productivity

Your employees will be free to concentrate on customers and core activities instead of IT issues.

Local experts

You’ll have a partner based in Melbourne’s South East, 24/7 monitoring, and multiple ways to get help.

Resilience

You’ll have proactive monitoring and maintenance, reducing the likelihood of serious issues arising.

Compliance

We’ll provide the security measures and documentation you need to fulfil your regulatory obligations.

Security

Threats change by the day, but our agile methodology keeps you updated with the latest tools to stay safe.

What to expect when partnering with Azra

Are we a fit?

Our business IT services are designed to add value to small and midsize organisations in Greater Melbourne. Partner with us if technology plays a major role in your operations.

We’ll be a great fit if:

We may not be a fit if:

Success Stories

success stories

What the results look like

Finding a business IT services partner just got easier:

Contact

Talk with one of our engineers to explain your situation and clarify your options.

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Assessment

Receive your customised IT assessment and action plan.

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Solution

Watch while our experts start solving your technology issues.

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Gain access to technology’s leaders

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partner trend micro
partner hp enterprise
partner vmware
partner datto
partner extreme networks
partner cyber grx
partner veroguard

Frequently asked questions

What is a managed IT services provider (MSP)?

An MSP is a third-party company that handles the ongoing, day-to-day responsibilities of configuring, monitoring, and maintaining the IT infrastructure for another company: their client. The MSP may act as the client’s entire IT department, or they may augment the client’s in-house IT people.

At Azra, we are specialists who provide IT tools, know-how, and support, so you can completely or partially outsource your technology needs, thereby keeping your focus on running your business.

MSPs apply proactive maintenance and management policies and monitor your IT environment for security gaps or performance issues. In contrast, break-fix providers typically respond to problems after they manifest and get noticed by customers or staff. In the short term, break-fix IT services are usually less expensive than managed IT services, but their reactive nature brings risk of greater long-term costs.
When choosing an MSP, ask: What’s in your service level agreement? How many engineers do you make available? What is your typical response time? How quickly will my issues get resolved? Do you lock me into a long-term contract? Can I cancel your services if they aren’t delivering ROI?
We are headquartered in Melbourne’s South East and provide managed IT services across Victoria, including Greater Melbourne, Geelong, Gippsland, and Western Victoria.

Yes, we offer both on-site and remote IT services. Existing clients can log in to our Customer Portal, and existing or new clients can email us at support@azra.com.au or call 1300 692 972. Learn more here.

We review and assess all support requests within 60 seconds.
Yes, our IT services facilitate multiple regulatory compliance requirements, such as Essential 8, NIST, PCI DSS, ISO9001, ISO27001, and others.
Yes, we guarantee you’ll love our services. If you believe we haven’t delivered on what we promise in our contract, you have the option to cancel and receive a refund for your last month of service.

Azra Solutions was founded in Dandenong South, Victoria in 2015 by IT engineers who saw a lack of technology support for smaller businesses. We’ve found success through emphasising our clients’ success over our own, and this has actually benefited us more in the long term through client loyalty and referrals. Learn more here.

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Azra’s IT services: Focused on improving your business outcomes

Your team is waiting.

(Obligation-free)

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