Small Business IT Services

Take control of your technology

You don’t need an enterprise-level budget to get enterprise-level capabilities.

(Obligation-free)

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If these sound familiar, you’ve found help.

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Small business IT services that will help you thrive

Azra started as a team of IT engineers providing outsourced business solutions for companies and nonprofits throughout Victoria. We soon realised smaller organisations were being underserved by the IT industry: Bigger firms had access to powerful tools that were beyond the budget and scale of the typical small business.

All that changed with the cloud. Now, ‘Digital Transformation’ makes these tools available to all.

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How can a Digital Transformation strategy benefit your SME?

While we still offer a range of solutions for large organisations, bringing advanced capabilities to smaller firms is our passion. These include cloud and mobility services, cyber security, business continuity, networking, and business intelligence. And don't worry — you’ll have a strategy for leveraging these powerful tools and guidance from our experts every step of the way.

You don’t have to make enterprise-level investments to have resilient infrastructure that boosts your productivity and security.

Small business IT solutions across Victoria

When you partner with us, you’ll get the strategy and guidance you need without the jargon. Our team can solve your business IT problems on site or from our headquarters in Melbourne’s South East.

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Why choose Azra’s small business IT services?

Strategy

We get to know you and your organisation in order to tailor solutions that solve your specific problems.

Transparency

There are no hidden costs, no upselling, and all decisions are made with your best interests in mind.

Value

You’ll have access to the latest expertise on demand at a fraction the cost of hiring internal staff.

Scalability

No matter your size, our team can rapidly adjust to support your growth.

Best practices

Your IT infrastructure will follow the leading industry standards for security and reliability.

To see how our IT services for small businesses can help you, take the next step.

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Azra by the numbers

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How can our small business IT services help your firm?

We’re not like other IT providers.

The partnership guides everything.

Your Azra service plan will follow the concept of making technology work for you — IT as a revenue generator, not a cost centre.

Our goal is productivity, not profit.

Your infrastructure will be configured only to increase its effectiveness and reliability. We’ll never recommend something you don’t need.

Simple pricing and consistent ROI.

Freedom from multi-month contracts lets you control your IT budget and ensure our services keep making financial sense.

Success Stories

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Finding small business IT services just got easy:

Contact

Talk with our engineers to explain your situation and clarify your options.

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Assessment

Receive your customised assessment, recommendations, and action plan.

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Solution

Watch while our experts start solving your technology issues.

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Gain access to the industry’s giants

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Frequently asked questions

What is a managed IT services provider (MSP)?

An MSP is a third-party company that handles the ongoing, day-to-day responsibilities of configuring, monitoring, and maintaining the IT infrastructure for another company: their client. The MSP may act as the client’s entire IT department, or they may augment the client’s in-house IT people.

At Azra, we are specialists who provide IT tools, know-how, and support, so you can completely or partially outsource your technology needs, thereby keeping your focus on running your business.

MSPs apply proactive maintenance and management policies and monitor your IT environment for security gaps or performance issues. In contrast, break-fix providers typically respond to problems after they manifest and get noticed by customers or staff. Break-fix services are usually less expensive but bring substantially more risk.
When choosing an MSP, ask: What’s in your service level agreement? How many engineers do you make available? What is your typical response time? How quickly will my issues get resolved? Do you lock me into a long-term contract? Can I cancel your services if they aren’t delivering ROI?

Yes, and you should. Many small business owners mistakenly believe cyber criminals only target large enterprises with deep pockets. But these organisations can afford expensive cyber defences, making them far less attractive targets. On the other hand, the Australian government found almost half of all cyber attacks target SMEs, indicating the need for robust security measures across all sizes of organisations. Check out our dedicated cyber security services.

The cloud is a network of servers in multiple locations around the world that store, manage, and process data. You access your applications and files on these servers through the internet, usually with a web browser like Microsoft Edge, Google Chrome, or Apple Safari. This allows you to work anywhere, anytime, on any device, without the need for local servers or hardware.

There are many.

Essentially, the cloud enables you to use software over the internet without installing it on your computer, so it’s much faster and always up to date. And, updated software has bug and security fixes, meaning cloud networks have a lower risk of downtime or cyber attack.

In addition, the cloud lets you use software and other computing resources, like data storage, communication tools, and cybersecurity measures, on a pay-as-you-go basis, making them much more flexible and cost-effective.

Also, because you’ll have less IT equipment in your office, you’ll need less space to store it and spend less time and money maintaining it, because it’s all in the cloud and managed by your cloud provider.

Yes, we have extensive experience designing, implementing, migrating, and managing Microsoft’s cloud platforms. Our small business IT solutions help you choose the path that makes the most sense for your organisation, including moving from a traditional on-premises network to Microsoft 365. If you’re unsure which option is best for you or how to take the first step, get in touch. We’ve helped dozens of clients figure out cloud computing and Microsoft 365.

Yes, we facilitate multiple regulatory compliance requirements, such as Essential 8, NIST, PCI DSS, ISO9001, ISO27001, and others.

We are headquartered in Melbourne’s South East and provide services to SMEs and nonprofits across Victoria, including Greater Melbourne, Geelong, Gippsland, and Western Victoria.

Yes, we offer both on-site and remote services. Existing clients can log in to our Customer Portal, and existing or new clients can email us at support@azra.com.au or call 1300 692 972. Learn more here.

We review and assess all support requests within 60 seconds.

Azra Solutions was founded in Dandenong South, Victoria in 2015 by IT engineers who saw a lack of technology support for smaller businesses. We’ve found success through emphasising our clients’ success over our own, and this has actually benefited us more in the long term through client loyalty and referrals. Learn more here.

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Azra small business IT services: Access the tools that give you a competitive advantage

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